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SigzenSFA

Mobile Field Force Automation for Seamless Sales Management

SigzenSFA is a mobile-based Sales Force Automation (SFA) solution designed for organizations with mobile field staff. It is tightly integrated with the ERPNext platform to streamline business logic, workflows, and data management. SigzenSFA enhances the efficiency of industries such as FMCG, distribution, and wholesale by providing powerful tools for field activity management, tour planning, lead management, and real-time sales tracking via its intuitive mobile app.

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Field force automation for seamless sales management with SigzenSFA

Key Features

1. Sales Process Management System

Effectively manage customer data, track leads, allocate opportunities, and manage the entire sales pipeline within the SFA platform. This ensures that sales processes are streamlined from lead generation to closing deals efficiently.

Benefit

Improved visibility and control over field sales operations leading to enhanced sales performance and forecasting accuracy.

2. Tour Planning

Sales representatives can create multi-day tour plans using the mobile SFA app, ensuring their field visits are structured and productive.

Benefit

Optimized planning for field visits leads to improved territory coverage and efficiency.

3. Field Activity Management

Salespeople can start and end meetings, punch activities, and generate visitor reports directly from the mobile app. Real-time tracking ensures that field activities are monitored and aligned with organizational goals and KPIs.

Benefit

Provides transparency and accountability for field activities, improving sales team productivity and performance management.

4. Distributor Order Management

Sales representatives can access a comprehensive list of distributor orders on their mobile device, making it easy to track and fulfill orders efficiently.

Benefit

Ensures seamless field sales order processing and fulfillment.

5. Sample Requests

Sales representatives can request product samples for potential customers via the SFA app, while the system tracks approvals and processing status centrally.

Benefit

Streamlined sample request workflows help improve customer interactions and sales outcomes by speeding up delivery.

6. Circulars & Announcements

Centralized management of company circulars and announcements ensures field sales teams are kept up to date with company-wide changes and promotions instantly.

Benefit

Enhances communication across the sales team, leading to better alignment with company objectives and faster execution.

7. Asset Management

Track assets allocated to customers, including audits and asset condition reports, ensuring accountability for company assets deployed in the field.

Benefit

Improved asset management reduces loss and misuse of valuable resources.

8. Activity Tracker

Track daily activities, customer visits, and sales progress with real-time GPS location tracking and route mapping for each sales representative.

Benefit

Ensures transparency in sales activities, allowing management to make data-driven decisions regarding territory management and performance.

9. Dashboards and Reports

Generate comprehensive reports on sales orders, visitor activities, sales performance, and daily activity tracking, providing valuable insights into the sales team’s performance via the web portal or mobile app.

Benefit

Real-time access to actionable data enhances decision-making and sales strategies for field managers.

10. Notifications and Reminders

Receive real-time notifications on tour plans, check-ins, check-outs, sample request workflows, and important announcements directly on the mobile SFA app.

Benefit

Keeps sales teams informed and on schedule, ensuring productivity is maintained while on the move.

11. Attendance Management

Sales representatives can log attendance through mobile check-ins and check-outs, automating attendance tracking and reporting with location verification.

Benefit

Automates field force attendance management, reducing administrative workload.

Core Module Integrations

Sales Management

Seamlessly integrated with ERPNext’s Sales Management module, allowing synchronization between field sales data and central business processes such as invoicing and customer management in ERPNext.

Customer Relationship Management (CRM)

SigzenSFA integrates with ERPNext’s CRM module to track customer interactions, lead generation, and lead allocation, providing full visibility into customer relationships across platforms.

Inventory Management

Integration with the ERPNext Inventory module ensures real-time visibility of sample requests and distributor orders, improving stock control and order fulfillment logistics.

Tour Planning & Field Activity

SigzenSFA integrates with tour planning and field activity tracking in ERPNext, allowing sales representatives to schedule and manage their field visits efficiently within a unified system.

Complaint and Sample Management

Manage customer complaints and sample requests through seamless integration with ERPNext’s service management, ensuring customer issues and sample orders are handled efficiently via coordinated workflows.

Accounting

Automate invoicing and payment collection workflows, syncing field sales activities with ERPNext’s accounting module for accurate financial reporting and streamlined cash flow management based on field data.

Integration of SigzenSFA with ERPNext modules for seamless business operations
Real-time activity tracking and location mapping with SigzenSFA for field sales representatives

Integration with Third-Party Applications

WhatsApp CRM

SigzenSFA can integrate with WhatsApp CRM, enabling sales representatives to interact with customers via WhatsApp directly from the SFA platform, enhancing communication efficiency and record keeping.

Telephony Integration

Enable VOIP calling directly from SigzenSFA to customers, ensuring all communication is logged and tracked for improved customer engagement analysis.

GPS & Location Services

Real-time tracking of sales representatives’ location using GPS, improving route planning, territory management, and field efficiency.

SigzenSFA vs. Other Sales Force Automation Solutions

Salesforce

Salesforce is known for its robust CRM and sales management capabilities, but it can be cost-prohibitive for smaller to medium-sized businesses. SigzenSFA, integrated with ERPNext, provides an affordable and customizable alternative tailored for specific industries like FMCG and distribution in India and globally.

Odoo

While Odoo provides similar SFA functionalities, SigzenSFA’s seamless integration with ERPNext’s modules like accounting, CRM, and inventory management gives it an edge for organizations already using or planning to implement ERPNext.

Unolo

Unolo offers location tracking and field reporting, but SigzenSFA provides a more comprehensive platform with added features like sample requests, asset management, and lead allocation, making it a complete field force automation solution for field sales teams.

Third-party application integration in SigzenSFA for enhanced communication and tracking

Case Studies

1. Streamlining FMCG Field Operations

Challenge

A fast-moving consumer goods (FMCG) company struggled with managing extensive field operations, tour planning, and lead tracking across multiple regions. They faced inefficiencies in monitoring field activities and fulfilling distributor orders promptly, resulting in delayed order processing and limited visibility into field staff performance using manual methods.

solution
Solution

The company implemented SigzenSFA to streamline its field sales processes. With integrated tour planning, field activity tracking, and automated distributor order management via the mobile app, SigzenSFA allowed the company to monitor field operations in real time and allocate leads efficiently through the ERPNext integration.

Results

SigzenSFA improved productivity, reducing delays in order processing by 30% and enhancing transparency in field operations significantly. The company gained complete visibility into field staff activities, allowing better planning, resource allocation, and efficient customer interactions.

2. Enhancing Distribution Sales Management

Challenge

A distribution company was challenged with maintaining real-time visibility of distributor orders and tracking sample requests for customer engagement effectively. Frequent communication gaps and lack of an organized lead management system hindered their ability to drive consistent sales growth.

solution
Solution

The distribution company adopted SigzenSFA to gain comprehensive control over distributor orders and sample requests using the SFA platform. The platform’s lead management, real-time notifications, and field activity monitoring allowed the company to streamline sample workflows and engage with customers proactively.

Results

SigzenSFA improved distributor order fulfillment rates by 25% and reduced response times for sample requests by 40%. The company achieved enhanced control over sales activities, boosting customer satisfaction and overall sales efficiency within six months.

Tutorials & Guides

Access comprehensive tutorials and guides to maximize the benefits of SigzenSFA. These resources cover everything from setting up the platform to managing daily field activities, ensuring that your team can make the most of each feature of our SFA software.

Step-by-Step Setup Guides

Our setup guides walk you through the installation and configuration of SigzenSFA, with clear instructions on integrating it with ERPNext, customizing workflows, and optimizing your mobile field operations.

Video Tutorials

Engage with video tutorials that offer practical demonstrations on using SigzenSFA’s features, including tour planning, lead tracking, and order management on the mobile app. Visual learning helps users get up to speed quickly.

User Manuals

Detailed user manuals provide in-depth explanations of SigzenSFA functions, helping users understand the platform’s capabilities fully. These manuals serve as ongoing references for troubleshooting and mastering the tool.

Frequently Asked Questions

What industries is SigzenSFA best suited for?

SigzenSFA is designed for industries like FMCG, distribution, pharmaceuticals, and wholesale, offering tools for sales process management, tour planning, route optimization, and field activity tracking suited for mobile workforces.

How does SigzenSFA integrate with ERPNext?

SigzenSFA seamlessly integrates with ERPNext’s modules such as Sales, CRM, Inventory, and Accounting, ensuring bi-directional data synchronization and streamlined business processes between field operations and the back office.

Can SigzenSFA track field sales activities in real-time?

Yes, SigzenSFA offers real-time tracking of field activities, including customer visits, meeting durations, and location tracking, ensuring transparency, compliance, and accountability for your sales team.

What are the key features of SigzenSFA?

Key features include sales process management, beat/route planning, field activity tracking, distributor order management, sample requests, field asset management, mobile attendance, and detailed reporting dashboards.

Does SigzenSFA support WhatsApp integration?

Yes, SigzenSFA integrates with WhatsApp CRM, enabling sales representatives to communicate with customers via WhatsApp directly from the platform while logging interactions automatically for better record-keeping.

How does SigzenSFA compare to other Sales Force Automation tools?

SigzenSFA provides an affordable and customizable alternative to tools like Salesforce and Odoo, with seamless ERPNext integration, extensive features specifically for field sales, and additional value-added services like sample requests and lead allocation.

Request Your Free SigzenSFA Demo Today

Empower your field sales teams with SigzenSFA, the ultimate Sales Force Automation (SFA) solution integrated with ERPNext. Contact us today (based in Ahmedabad, India, serving globally) for a personalized demo and discover how SigzenSFA can revolutionize your sales processes.

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Download SigzenSFA Mobile App

Boost your field sales efficiency with the SigzenSFA app — manage leads, orders, and customer data on the go. Seamlessly integrated with ERPNext for real-time sales tracking.

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