SigzenTRAVEL is a comprehensive travel ERP solution tailored for tour operators, travel agencies, and destination management companies. Built on the flexible and scalable ERPNext framework, SigzenTRAVEL enables businesses in the travel industry to streamline operations, enhance customer engagement, and ensure real-time visibility across all booking, operations, and accounting workflows.
This cloud-based travel ERP system supports custom tour package management, client and passenger tracking, ticket and visa services, hotel and restaurant booking, and much more. Whether you’re managing international travel itineraries or coordinating local group tours, SigzenTRAVEL delivers full operational control, mobility, and automation to scale your travel business.
SigzenTRAVEL
ERPNext-Powered Travel ERP Solution for Tour Operators & Travel Agencies
Key Features
1. Smart Tour & Package Management
Create and manage flexible tour packages with automated itineraries, traveler registrations, and branded quotations. Deliver seamless tour planning from start to finish with ease and precision.
Tour Packages
Design and manage travel packages with flexible itineraries, seasonal variants, and real-time performance tracking to meet diverse customer demands.
Tour Registration
Collect traveler details, preferences, and documents in one centralized portal, simplifying the registration process for both you and your clients.
Dynamic Itinerary Builder
Generate day-wise itineraries with transport, hotels, meals, and sightseeing, integrated with Google Maps to provide a detailed and interactive plan.
Package Quotation Builder
Create multilingual, branded quotations with auto-calculated pricing, discounts, and taxes, ensuring fast and accurate quotes for clients.
2. Customer Engagement & CRM
Centralize customer data and supercharge sales with integrated CRM. Capture leads from multiple channels, manage client interactions, automate reminders, and track conversions to build lasting customer relationships.
Client & Passenger Details
Maintain complete traveler profiles with their booking history, loyalty status, and lifetime value tracking for personalized service.
CRM Integration with Social Media
Capture leads directly from popular platforms like Facebook, Instagram, Google Ads, and WhatsApp to expand your reach.
Follow-Up & Reminder System
Automate reminders for payments, visa dates, and follow-ups via email, alerts, or WhatsApp to keep clients informed and engaged.
VOIP Calling Integration
Make one-click calls from the ERP, log conversations, and track all client communications to maintain a comprehensive record of interactions.
Lead Pipeline with Stage-wise Tracking
Visualize inquiry-to-booking stages with a drag-and-drop pipeline and conversion analytics to optimize your sales process.
3. Unified Booking & Vendor Management
Simplify vendor coordination with end-to-end booking workflows. Manage transport, hotels, and restaurants, generate vouchers instantly, and monitor vendor performance to ensure a smooth travel experience.
Ticketing Management
Manage air, train, or bus tickets with agent commissions and seamless booking-to-invoice integration, streamlining your entire ticketing process.
Transporter Management
Automate pickup/drop schedules, assign transport partners, and track vendor performance to ensure reliable and efficient transport services.
Hotel Management
Handle hotel contracts, room inventory, and group booking logic with vendor ratings to secure the best rates and accommodations for your clients.
Hotel Voucher Generation
Auto-generate branded hotel vouchers with confirmation details and share them instantly, providing clients with professional and immediate documentation.
Restaurant Management
Manage contracted restaurants, meal plans, dietary preferences, and guest feedback to ensure a personalized and enjoyable dining experience for all travelers.
4. Finance & Accounting Control
Streamline financial operations with dynamic invoicing, payment reconciliation, and multi-currency support. Gain real-time insights into profits, costs, and compliance with fully integrated accounting tools.
Invoice and Payment Management
Generate invoices with multi-currency, milestone billing, and refund support, which simplifies complex billing processes and payment tracking.
Integrated Accounting
Track real-time finances with ledgers, cost centers, profit/loss, and audit trails for complete financial visibility and control.
5. Reports & Analytics Intelligence
Unlock business insights with detailed profitability and seasonal trend reports. Optimize pricing, align promotions, and make data-driven decisions to maximize growth.
Booking Profitability Report
Compare planned vs. actual expenses and calculate the profitability of each booking, which helps you identify your most profitable services.
Seasonal Destination Package Report
Analyze destination demand and seasonal trends to better plan your offerings and promotions, ensuring you stay ahead of the market.
6. Enterprise Resource Management
Access powerful ERPNext modules for HR, Payroll, Inventory, and Workflow Management — all customized for the travel industry to streamline operations across your organization.
Core ERP Modules
Use HR, Payroll, Inventory, Leave, and Workflow tools tailored for travel industry needs, ensuring your entire business operates on a single, unified platform.
Integration with Other ERPNext Modules
SigzenTRAVEL integrates seamlessly with core ERPNext modules to enable a unified travel operations ecosystem.
This deep integration ensures that your travel operations are data-driven, collaborative, and error-free — from inquiry to itinerary completion.
Case Studies
1. Transforming Travel Operations with ERP
Problem
A mid-sized travel company relied on manual booking, quotation, and visa processing, causing delays and inefficiencies.
Solution
Implemented a centralized travel ERP with automated bookings, multilingual quotations, dynamic itineraries, and voucher generation.
Results
Achieved a 40% increase in operational efficiency and improved customer response time by 25%, boosting overall service quality and satisfaction.
2. Driving Sales Growth in Travel Industry
Problem
A travel agency struggled to recover past leads due to disconnected CRM systems, lack of reminders, and inefficient follow-ups.
Solution
Integrated ERP-powered CRM with VOIP calling, automated reminders, and visual lead pipelines to streamline sales communication.
Results
Recovered 30% more leads, increased conversion rates significantly, and gained valuable profitability insights across different seasons and destinations.
Tutorials & Guides
Our team has created in-depth guides and video walkthroughs to support onboarding and learning:
These tutorials are available in your user portal and continuously updated as features evolve.
Frequently Asked Questions
What is SigzenTRAVEL ERP?
SigzenTRAVEL ERP is a comprehensive ERP solution for tour operators, travel agencies, and destination management companies. Built on ERPNext, it centralizes booking, operations, accounting, and customer engagement into a single platform for efficient management.
Who can benefit from SigzenTRAVEL ERP?
It’s ideal for inbound and outbound tour operators, corporate travel managers, travel startups, and DMCs (Destination Management Companies) that want to streamline operations, automate workflows, and gain a competitive edge in the market.
Is SigzenTRAVEL ERP cloud-based or on-premise?
SigzenTRAVEL ERP is primarily offered as a secure, cloud-based ERP, but it can also be deployed on-premise depending on your business requirements for greater flexibility and control over your data.
Can SigzenTRAVEL ERP manage tour packages with different pricing and itineraries?
Yes, the Tour Package module supports flexible itineraries, multiple pricing slabs, offers, seasonal variants, and real-time performance tracking, helping you create and manage diverse travel packages effortlessly.
How does the Dynamic Itinerary Builder work?
It allows day-wise schedule creation for transport, hotels, sightseeing, and meals, with integration to Google Maps and local activities, giving travelers a detailed, interactive itinerary that enhances their travel experience.
Does it support ticketing for multiple transport modes?
Absolutely. SigzenTRAVEL ERP manages air, train, and bus ticket bookings, tracks ticket statuses, agent commissions, and links costs directly to booking and invoicing, simplifying your ticketing process.
How does the system handle hotel bookings and vouchers?
It tracks hotel contracts, room availability, and negotiated rates, automates voucher creation with itinerary details, and can send them via email, PDF, or WhatsApp, ensuring a smooth and professional hotel booking process.
Is profitability reporting available?
Yes. The Booking Profitability Report compares planned costs vs. actual expenses, calculates profits, and tracks payments with customizable dashboards, providing you with essential financial insights for better decision-making.
Can the system track leads from social media?
Yes, the built-in CRM integration can capture leads directly from sources like Facebook, Instagram, Google Ads, and WhatsApp, which helps you centralize your lead generation and management efforts.
Does SigzenTRAVEL ERP integrate with ERPNext modules?
Yes. It integrates with ERPNext CRM, Accounts, HR & Payroll, Inventory, Task & Workflow Management, and Email/Notification modules for a unified travel operations ecosystem, ensuring all your business functions are connected.
Does it support VOIP calling?
Yes. You can make one-click calls from the ERP, log call history, record tasks, and track communication touchpoints for future reference, which enhances your customer relationship management.
Can it handle multiple currencies and tax rules?
Yes, invoicing supports multi-currency, varying tax configurations, milestone billing, and refunds, which makes it ideal for travel agencies with international clients and suppliers.
Has SigzenTRAVEL ERP improved operational efficiency for travel companies?
Yes, one DMC reported a 40% boost in operational efficiency and a 25% faster response time after implementing SigzenTRAVEL ERP to automate booking, visa workflows, and voucher generation.
Can it help recover lost leads?
Yes. Through CRM, VOIP, and reminder integrations, Global Yatra recovered 30% more leads from their existing database, proving the system’s effectiveness in nurturing and converting leads.
Are there tutorials for learning SigzenTRAVEL ERP?
Yes, we offer step-by-step guides and videos on creating tour packages, building itineraries, managing visa workflows, generating vouchers, integrating social media CRM, and generating profitability reports.
Where can I access these guides?
Tutorials and videos are available in the SigzenTRAVEL ERP user portal and are updated regularly.
Transform Your Travel Business with SigzenTRAVEL
Automate bookings, itineraries, and operations with SigzenTRAVEL. Boost efficiency, recover leads, and deliver exceptional travel experiences through one powerful ERPNext-powered platform.
Trust Elements
Hear from our satisfied clients who have digitally transformed their travel operations with SigzenTRAVEL.
”SigzenTRAVEL completely streamlined our operations. From dynamic itinerary creation to ticketing and hotel vouchers, everything is centralized and automated. Our team efficiency has improved, and our clients love the experience.
Nilesh MehtaDirector, Explore World Holidays
”As a destination management company handling clients from Europe, we needed a reliable and scalable ERP system. SigzenTRAVEL gave us end-to-end control over tours, visas, vendor payments, and CRM—all integrated in one place.
Sara FernandesOperations Head, Global DMC Services
”Sigzen Technologies delivered exactly what we needed. Their deep understanding of the travel domain and expertise in ERPNext helped us digitize every aspect of our business. The profitability reporting and lead tracking tools are game changers.
Amit RoyCo-Founder, TrueNorth Travels Pvt. Ltd.
”We used to juggle multiple tools for bookings, accounts, and lead follow-ups. SigzenTRAVEL replaced them all. The VOIP integration and auto-reminders helped us convert 3x more leads within the first 2 months.
Ritika VermaSales Manager, Inspire Tours & Travels
