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Website & E-Commerce

The Website & E-Commerce Module in ERPNext provides businesses with a powerful platform to create, manage, and optimize their online presence and sales channels. This module combines an easy-to-use website builder with integrated e-commerce functionality, enabling businesses to showcase their products and services while managing transactions, customer data, and order fulfillment—all from one integrated system.

Designed for businesses of all sizes, the Website & E-Commerce Module simplifies the process of building and maintaining a professional, SEO-friendly website and online store. Whether you’re a retail business selling products online or a service provider looking to engage with clients, this module offers a robust, customizable solution to enhance your digital presence and streamline e-commerce operations.

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Key Features

Customizable website templates and themes for ERPNext e-commerce

1. Customizable Templates

Pre-Built Templates

Use professionally designed templates that are easy to customize, allowing you to get your website and online store up and running in no time.

Custom Themes

Design your own themes or modify existing ones to ensure your website aligns with your brand identity, business goals, and aesthetics.

SEO tools and Google Analytics integration for ERPNext websites

2. SEO-Friendly

Built-in SEO Tools

Optimize your website for search engines with tools that help you manage meta descriptions, keywords, URL slugs, sitemaps, and page titles.

Google Analytics Integration

Track website performance, user engagement, and gain insights into visitor behavior using seamless analytics integration.

Responsive and mobile-optimized website design in ERPNext

3. Responsive Design and Mobile Optimization

Mobile-Friendly Design

Ensure your website looks great and functions seamlessly on all mobile devices with fully responsive templates and a mobile-first approach.

Custom Mobile Themes

Customize mobile-specific themes or adjust existing ones to enhance user experience for customers on smartphones and tablets.

Product showcase and catalog management with real-time inventory syncing in ERPNext

4. Product Showcase and Catalog Management

Dynamic Product Display

Showcase your products or services with customizable catalogs that can be filtered, sorted, and searched based on customer preferences and attributes.

Inventory Syncing

Sync your product catalog with real-time inventory data from the ERPNext inventory module, ensuring accurate stock levels and availability for customers.

User-friendly checkout process with multiple payment options in ERPNext

5. User-Friendly Checkout Process

Streamlined Checkout

Simplify the purchasing process with a user-friendly checkout interface that minimizes friction, reduces steps, and reduces cart abandonment.

Multiple Payment Options

Support a wide range of payment methods, including credit cards, digital wallets, net banking, and bank transfers.

Secure payment gateways with PCI compliance in ERPNext e-commerce module

6. Secure Payment Gateways

PCI Compliance

Ensure secure transactions with PCI-compliant payment gateways, protecting customer payment information and building trust.

Multiple Gateways

Integrate with popular payment gateways like PayPal, Stripe, and Razorpay, among others, for a smooth and secure checkout experience.

Personalized customer accounts with dashboards and shopping experiences in ERPNext

7. Personalized Customer Accounts

Customer Dashboards

Offer customers a personalized dashboard where they can view past orders, track shipments, manage addresses, and manage their account settings.

Personalization Features

Use data from past interactions, Browse history, and purchase data to provide personalized recommendations, promotions, and shopping experiences.

Advanced SEO tools and analytics integration for ERPNext e-commerce

8. SEO and Analytics Integration

Advanced SEO Tools

Optimize your product pages, categories, blog content, and content with SEO tools that boost visibility on search engines like Google and Bing.

Analytics Integration

Track visitor behavior, sales performance, conversion rates, and customer engagement with built-in analytics and reporting tools.

Customer reviews and ratings system with moderation tools in ERPNext e-commerce

9. Customer Reviews and Ratings

Review System

Enable customers to leave reviews and ratings for products, improving credibility, social proof, and trust.

Moderation Tools

Moderate reviews to ensure that only authentic, valuable feedback is displayed on your website, preventing spam.

Real-time order tracking and automated notifications in ERPNext e-commerce

10. Order Tracking and Notifications

Real-Time Tracking

Offer customers real-time updates on their order status, from the time of purchase to delivery, including shipping information.

Automated Notifications

Send automated notifications via email or SMS for order confirmation, shipping, and delivery to keep customers informed.

Integration

Integration The Website & E-Commerce Module integrates seamlessly with other ERPNext modules, offering a comprehensive and unified solution for businesses:

Inventory Integration

Sync your product catalog with real-time inventory data from the Inventory module, ensuring stock availability, multi-warehouse stock, is accurately reflected on your website.

Accounting Integration

Automate invoicing, payment tracking, and financial reporting by integrating the module with ERPNext’s Accountintax calculations,g features.

CRM Integration

Manage customer interactions, track leads from website forms, segment customers for marketing, and improve marketing efforts by linking your e-commerce platform with the CRM module.

The module also supports integration with third-party applications, including email marketing tools, social media platforms, shipping providers (like FedEx, DHL), and analytics services to extend your e-commerce functionality and enhance your digital marketing efforts.

ERPNext website and e-commerce module integration with CRM and inventory

Case Studies

1. Enhancing Online Sales for a Fashion Retailer

Challenge

A fashion retailer needed an integrated e-commerce platform to manage its product catalog, process orders, handle promotions, and track inventory in real-time.

solution
Solution

By using ERPNext’s Website & E-Commerce Module, the retailer built a mobile-optimized online store that synced seamlessly with their inventory, CRM, and accounting systems.

Results

The retailer experienced a 35% increase in online sales, improved customer retention, and reduced stock discrepancies by 20%, thanks to real-time inventory tracking.

2. Streamlining Operations for an Electronics Distributor

Challenge

An electronics distributor struggled to manage customer accounts, orders, pricing for B2B customers, and payments across different platforms.

solution
Solution

ERPNext’s Website & E-Commerce Module allowed the distributor to create a customer-friendly online store, complete with automated order tracking, tiered pricing, and secure payment options.

Results

The distributor reduced order processing time by 25%, enhanced B2B ordering efficiency, and improved customer satisfaction with real-time tracking and personalized account management.

Step-by-Step Guide to Website and E-Commerce ManagementPlay Video

Tutorials & Guides

ERPNext offers a variety of resources to help you get the most out of the Website & E-Commerce Module:

Step-by-Step Setup Guides

Learn how to build your website, set up product catalogs, manage content pages, and configure payment gateways with easy-to-follow guides.

Video Tutorials

Watch in-depth video tutorials that walk you through key features like order tracking, SEO optimization, theme customization, and analytics integration.

User Manuals

Access detailed user manuals that cover every aspect of e-commerce management within ERPNext, from inventory syncing to order fulfillment and website administration.

Frequently Asked Questions

How can the Website & E-Commerce Module help improve SEO?

The module offers built-in SEO tools that optimize your content, product pages, URLs, and meta tags to ensure your website ranks higher on search engines.

Can I integrate multiple payment gateways?

Yes, the module supports multiple payment gateways, including popular options like PayPal, Stripe, and Razorpay, ensuring a seamless and secure checkout experience.

Does the module support mobile-friendly design?

Yes, all templates are fully responsive, ensuring that your website looks great and functions smoothly on any device, including smartphones and tablets, supporting m-commerce.

How does the module handle product inventory?

The module syncs bi-directionally with the Inventory module, offering real-time stock visibility and automatic updates when products are added, sold, or removed from inventory.

Can customers track their orders in real-time?

Yes, customers can track their orders from purchase to delivery with real-time updates and automated notifications directly from their account dashboard.

Is there a way to collect customer reviews and ratings?

The module includes a review and rating system, allowing customers to leave feedback, which can be moderated before being published on your site, boosting product credibility.

How does the module ensure data security?

The module uses secure hosting, SSL certificates, and encryption to protect customer data, and supports practices for ensuring compliance with industry standards like GDPR.

Get a free no obligation quote now

Elevate your online presence with ERPNext’s Website & E-Commerce Module. Contact us today to schedule a demo and discover how our platform can help you build a professional website, manage your e-commerce operations, drive online sales, and grow your business.

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Trust Elements

”ERPNext’s Website & E-Commerce Module made it easy for us to set up a beautiful online store with all the features we needed to manage sales, inventory, and payments.

Rajesh PatelShopecool LLP

”With the integration of our e-commerce platform and inventory system, we’ve streamlined our operations and reduced manual errors significantly.

Manjulender SinghMJ Enterprise

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